Which XIntelliSync plan includes Account Health Scoring?

Account Health Scoring is available on the Enterprise plan ($497/mo AUD) and all higher tiers.

How does Account Health Scoring save time for Australian businesses?

Account Health Scoring runs automatically 24/7, saving an estimated 2+ hrs/week per week. That's 104 hours per year returned to higher-value work.

Can Account Health Scoring replace manual crm analytics tasks?

Yes. Account Health Scoring is designed to automate the manual crm analytics tasks that consume time without building your business. It integrates with your existing data and runs without prompting.

What data does Account Health Scoring need to work?

Account Health Scoring reads from Your full customer interaction history, Your revenue-by-customer signals (order value, frequency, recency), Your support, NPS, and satisfaction data where captured. All reads are scoped to your business. The agent never exports your data to third parties.

Which Australian industries benefit most from Account Health Scoring?

Account Health Scoring is used most actively by Professional Services, Real Estate, Digital & Tech operators. Each has a different reason to run this agent — Retention economics, referral networks.

/CRM Analytics

CRM AnalyticsEnterprise — $497/moActive 24/7

Account Health Scoring

Agent #140 of 150

Account Health Scoring — handled before you ask.

Score account health from engagement, NPS, and support metrics

What It Handles

Runs automatically 24/7 without manual input

Integrates with your existing business data

Flags exceptions for your review

Logs all actions for audit and compliance

How Account Health Scoring works in your business

Scores every customer, contact, and lead against behavioural and financial signals.

Updates the scores as signals change. Tells you which relationships are strengthening and which are slipping. Projects customer lifetime value, flags churn risk, and surfaces reactivation candidates before they go cold.

Before Account Health Scoring. After Account Health Scoring.

Before

Your top-10 customer list is a spreadsheet your sales manager last updated in March. Your churn list does not exist.

After

Both lists update themselves. The rankings reflect this morning, not last quarter.

What Account Health Scoring reads

·Your full customer interaction history
·Your revenue-by-customer signals (order value, frequency, recency)
·Your support, NPS, and satisfaction data where captured

What Account Health Scoring produces

·Customer lifetime value by segment and cohort
·Churn-risk rankings with confidence and contributing factors
·Reactivation candidate lists with suggested outreach

Where Account Health Scoring fits

150 agents on Enterprise. The full stack — foundations, proactive, and strategic decision support.

2+ hrs/week

Time Saved

per week, on average

24/7

Runs

no prompts needed

Enterprise

Tier

from $497/mo AUD

Related CRM Analytics Agents

Churn Prediction

Identify customers at risk of churning with prevention recommendations

View agent

Customer Journey Mapper

Map and analyze customer journey touchpoints

View agent

Customer Lifetime Value (CLV)

Calculate predicted lifetime value of each customer

View agent

More CRM Analytics Agents

Customer Segmentation Engine Deal Velocity Tracker Lead Scoring Agent Sales Pipeline Forecast Sentiment Analyzer Upsell Opportunity Identifier Win Loss Analyzer

Stop doing this manually.

2+ hrs/week saved per week. Enterprise plan. First month 50% off.