Fitness & Wellness · Membership Billing · Fitness Award Payroll · From $97/mo

The AI Business OS for Australian Fitness Studios & Wellness Businesses.

150+ AI agents handle membership billing, personal training invoicing, Award payroll, BAS, and cash forecasting — so you coach your clients, not your accounting software.

Built for the gym owner, studio director, and wellness professional who went into health because they love it — not to become an expert in Fitness Industry Award payroll and quarterly BAS.

What XIntelliSync covers for Fitness & Wellness operators

Australian fitness, gym, and personal training businesses operate under the Fitness Industry Award 2020, ASIC for incorporated entities, AUSactive (formerly Fitness Australia) industry codes of practice, working-with-children checks for youth programs, public liability and professional indemnity insurance, and customer contract law under the Australian Consumer Law for membership terms. They face standard BAS, GST, super, STP Phase 2, and Privacy Act obligations on member personal health information.

What Fitness & Wellness operators get on day one

Every item below is included in your flat monthly subscription. No add-ons.

Fitness Industry Award 2020 payroll — instructor classifications, casual loading, overtime applied automatically
Membership and PT session billing automated — recurring invoices on schedule, failed direct debits followed up
Instructor certification tracking — CPR, first aid, and qualification renewal tracked per staff member
Multi-channel revenue reconciliation — gym software, point-of-sale, and bank feed reconciled daily
ATO Industry Benchmark risk scoring for fitness — see your margins vs fitness industry peers
Live in under 10 minutes — fitness industry configuration from day one

Your price

From $97/month

From $48.50 first month — no setup fee

Fitness & Wellness compliance. Built in — not bolted on.

AI agents track every deadline. You get an alert before it becomes a fine.

Regulatory bodies tracked

Fair Work Commission — Fitness Industry Award 2020

Classification levels for fitness instructors, personal trainers, and gym staff; casual loading, overtime

ATO — GST and BAS

GST on gym memberships, personal training fees, retail product sales, quarterly BAS

Australian Consumer Law — Direct Debit rules

Membership direct debit obligations, cooling-off periods, cancellation rights

Deadlines tracked automatically
BAS quarterly: 28 Oct / 28 Jan / 28 Apr / 28 Jul
Superannuation 12%: 28th after each quarter end
STP Phase 2 finalisation: 14 July
PAYG withholding: quarterly
Industry certification renewal: tracked per instructor (CPR, first aid, fitness qualification)

The agents built for Fitness & Wellness

Run 24/7. No prompting. No babysitting.

Starter $97

Automated Invoice Generation

Personal training sessions invoiced automatically at month end.

Generates invoices for personal training sessions, group fitness packages, and nutrition consultations automatically at billing cycle end.

PT businesses with automated billing collect session fees 16 days faster on average.

Starter $97

Automated Payment Reminders

Failed membership direct debits followed up automatically.

Sends automated reminders when membership direct debit fails — before the member is suspended. Includes rebill link and payment instructions.

Automated follow-up sequences recover significantly more failed direct debits than manual follow-up — industry data shows up to 85% recovery vs 40% manual.

Growth $297

Automated Payroll Processing

Fitness Industry Award payroll. Casual loading and instructor rates correct.

Processes payroll for fitness instructors, personal trainers, and gym staff under the Fitness Industry Award 2020 — casual loading, overtime, and classification levels applied automatically.

Eliminates casual loading errors that create underpayment liability for gyms with casual instructor rosters.

Starter $97

Automated BAS Preparation

Gym membership GST, retail product sales, and personal training — all handled.

Calculates GST on gym memberships (taxable), personal training fees (taxable), and retail products. Prepares quarterly BAS from live billing data.

BAS prep for fitness businesses drops from 2 days to under 90 minutes.

The shift Fitness & Wellness operators make when they switch.

Before XIntelliSync
✕Failed direct debits are a list someone checks on Monday morning — if they remember.
✕PT session invoicing is done manually when the trainer submits their session log.
✕Casual loading for instructors is calculated manually. It may or may not be correct.
✕BAS means reconciling gym software, POS system, and bank statement. Quarterly.
✕Instructor CPR and first aid renewal dates are in a spreadsheet no one updates regularly.
After XIntelliSync
Failed direct debit triggers automated follow-up within 24 hours. Recovery rate triples.
PT sessions invoiced at month end automatically. No manual session log required.
Casual loading applied correctly every pay run. Zero underpayment risk.
BAS prepared from live billing and bank data. Every quarter. 90 minutes instead of 2 days.
Instructor certification tracked per staff member. Alert 30 days before expiry.

Failed direct debits are revenue you're not collecting. Manual follow-up recovers 40%.

The average gym has a 3–5% monthly direct debit failure rate. At $79/month membership, a 200-member gym loses $474–$790 per month to failed debits that aren't followed up. Automated retry and reminder sequences recover the majority of failed payments without a single phone call.

Fitness Industry Award casual loading is different for every role and every shift.

Group fitness instructors, personal trainers, reception staff, and gym floor supervisors have different classification levels and loading calculations under the Fitness Industry Award 2020. Getting casual loading wrong for a roster of 15 casual staff creates systematic underpayment.

An unqualified instructor running a class is an insurance and WHS liability.

CPR certification expires annually. First aid certificates expire every 3 years. Fitness qualifications have CPD requirements. An instructor running a class with lapsed certification creates insurance and WHS liability. XIntelliSync tracks every certification date per staff member.

Wellness businesses have multiple revenue streams that don't talk to each other.

Gym software, POS for retail, booking platform for sessions, and bank account for direct debits — none connected. XIntelliSync reconciles all channels from your bank feed daily. One P&L. One BAS. Zero manual reconciliation.

One price. Everything included.

No setup fees. No per-agent charges. No per-employee add-ons.

Starter

$97/mo

First month $48.50

50 AI agents included

Most Popular

Growth

$297/mo

First month $148.50

100 AI agents included

Enterprise

$497/mo

First month $248.50

150 AI agents included

Common questions from Fitness & Wellness operators

Does XIntelliSync handle Fitness Industry Award payroll?
Yes. XIntelliSync processes payroll under the Fitness Industry Award 2020 — including classification levels for group fitness instructors, personal trainers, and gym staff, casual loading, and overtime. STP Phase 2 and super (12%) included in Growth tier.
Does XIntelliSync handle membership billing and failed direct debit follow-up?
Yes. XIntelliSync generates membership invoices on billing cycle dates and sends automated reminders when direct debits fail — before members are suspended. Recovery includes rebill link and payment instructions.
Does XIntelliSync track instructor certifications for fitness businesses?
Yes. XIntelliSync tracks CPR certification, first aid, and fitness qualification renewal dates per instructor and sends alerts 30 days before each expiry.
How does XIntelliSync handle GST for gyms and fitness studios?
XIntelliSync applies GST to gym memberships, personal training fees, and retail product sales. BAS is prepared quarterly from live billing and bank data.
Is XIntelliSync suitable for boutique studios and large gym chains?
Yes. Starter ($97/month) suits boutique studios and sole-practitioner PTs. Growth ($297/month) suits multi-staff gyms with payroll needs. Enterprise ($497/month) suits multi-location fitness groups.
Does XIntelliSync integrate with gym management software?
XIntelliSync reconciles gym software revenue via bank feeds rather than direct software integration. This captures all membership and session revenue automatically as it settles in your account.
Can XIntelliSync handle personal trainer invoicing?
Yes. XIntelliSync generates personal training session invoices automatically at month end from session records — or at billing cycle milestones for package clients.
What does XIntelliSync cost for fitness and wellness businesses?
Starter: $97/month (50 agents, first month $48.50). Growth: $297/month (100 agents, first month $148.50, includes payroll). Enterprise: $497/month (150+ agents, first month $248.50). No per-member fees.

Related pages

Compliance regimes for Fitness & Wellness

The Learn Centre pillars covering the regulatory regimes most relevant to Fitness & Wellness businesses. Each pillar tells you upfront what XIntelliSync prepares vs what stays your obligation.

Payroll Compliance AustraliaPrivacy Act / APP / NDBAll 8 clusters in the Learn Centre

Your Fitness & Wellness OS. Live in under 10 minutes.

No setup fee. First month 50% off. Membership billing, Fitness Award payroll, and BAS configured for your studio in under 10 minutes.

The Trust Stack

34 compliance frameworks. Your data passes through every framework your industry is audited by.

Every AI action runs through 356 XGVS gates — BAS, STP Phase 2, GST, Payday Super, Privacy Act, Fair Work with 121 awards, Essential 8, and more. One gate fails, the action halts and tells you why.

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