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Industry 8 min read

Business Management Software for Australian Professional Services

"Billable hours, project margins, client retention — visible."

Australian professional services firms — consultancies, accounting practices, engineering firms, IT services — build their revenue on billable hours and project delivery. XIntelliSync consolidates time tracking, project management, CRM, accounting, and payroll in one platform.

Professional Services Pain Points

Challenges Australian professional services firms face:

  • Billable hours tracked in one system, invoicing in another — utilisation data is always stale
  • Project profitability unknown until post-mortem because costs and revenue aren't connected in real time
  • Client pipeline in CRM doesn't connect to project delivery or financial data
  • Multiple team members recording time against the same project with no real-time visibility

How XIntelliSync Addresses Professional Services Workflows

XIntelliSync connects professional services operations:

  • Time tracking with per-project recording and automatic invoice generation
  • Real-time project profitability: revenue vs costs updated as time is recorded
  • CRM with pipeline tracking, proposal management, and client retention analysis
  • Payroll preparation for employed staff
  • AI agents automate timesheet reminders, invoice generation, and utilisation reporting

Compliance for Professional Services

Professional services firms must comply with:

  • BAS: GST on professional fees and input credits on business expenses
  • STP Phase 2: payroll for employed staff
  • Superannuation: 12% SGC for all employees
  • Professional indemnity insurance: cost tracking (XIntelliSync tracks costs, not insurance compliance)
  • Industry-specific regulations: where applicable (e.g., TPB registration for accounting practices)

Common Questions

Does XIntelliSync track billable hours?

Yes. XIntelliSync includes time tracking with per-project and per-client recording, billable hour reports, utilisation analysis, and automatic invoice generation from recorded time.

Can XIntelliSync calculate project profitability?

Yes. XIntelliSync tracks revenue and costs per project — billable time, contractor costs, expenses — and calculates margin in real time. This connects to accounting for accurate financial reporting.

Does XIntelliSync manage client retainers?

Yes. Retainer agreements with monthly billing, hour tracking, and utilisation reporting. AI agents automate retainer invoicing and usage notifications.

How does BAS work for professional services?

XIntelliSync prepares BAS from all financial data — professional fees, contractor costs, business expenses, and payroll. GST is calculated on taxable supplies and claimed on business expenses.

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