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Migration 6 min read

How to Switch from Salesforce to XIntelliSync — Step-by-Step Migration Guide

"Your CRM data comes with you. No implementation project required."

Salesforce is a leading CRM platform used globally by businesses of all sizes. If you're considering XIntelliSync, it's likely because you want to consolidate CRM with accounting, payroll, and operations — and reduce per-seat costs. Here's how the migration works.

What Salesforce Does Well

Salesforce is a capable platform worth acknowledging:

  • Extensive CRM customisation with custom objects, fields, and automations
  • Large ecosystem of AppExchange integrations
  • Strong reporting and dashboard capabilities
  • Enterprise-scale security and compliance certifications
  • Global customer base with deep industry expertise

Step 1: Export Your Salesforce Data

Export the following from Salesforce:

  • Contacts and Accounts: Setup → Data Export → Include all objects, or Reports → Export
  • Opportunities: export with stage, amount, close date, and owner fields
  • Cases/Support tickets: if applicable, export for CRM history
  • Reports and dashboards: screenshot or export as reference for XIntelliSync setup
  • Custom objects: export as CSV for assessment of what needs rebuilding

Step 2: Import into XIntelliSync

XIntelliSync's guided onboarding wizard handles the import:

  • Upload contacts CSV — field mapping with automatic detection and manual override
  • Upload companies CSV — linked to contacts via domain matching
  • Upload opportunities as deals — mapped to XIntelliSync pipeline stages
  • Connect bank feeds via Basiq for accounting setup
  • Configure AI agents for CRM, accounting, and operations workflows

Step 3: Assess and Rebuild

Salesforce implementations vary in complexity. Assess what needs attention:

  • Standard CRM: contacts, deals, pipeline — direct import, works immediately
  • Custom fields: recreate in XIntelliSync using custom field configuration
  • Automations: rebuild using XIntelliSync automation recipes (150 available) and AI agents
  • Integrations: check if XIntelliSync's built-in features replace the integration need
  • Reports: rebuild using XIntelliSync's 119 dashboard widgets and reporting tools

Step 4: Parallel Running

Run both platforms in parallel for 2-4 weeks:

  • Verify all data imported correctly
  • Test CRM workflows and AI agent automations
  • Set up accounting, payroll, and compliance features
  • Train team on the unified platform
  • Once confirmed, decommission Salesforce

What You Gain

After migration, one XIntelliSync subscription replaces Salesforce CRM plus the 3-5 additional tools most Salesforce users need for accounting, payroll, and operations. From $97/month with no per-seat pricing — compared to Salesforce Professional at AU$100/user/month (billed annually, as of early 2026) plus separate accounting and payroll subscriptions.

Common Questions

Can I export my Salesforce data?

Yes. Salesforce provides Data Export (Setup → Data Export) for bulk CSV export of all objects. You can also use Salesforce Reports to export specific datasets. Contacts, accounts, opportunities, cases, and custom objects are all exportable.

How long does the Salesforce migration take?

Data import via XIntelliSync's wizard takes under 10 minutes for standard objects. Complex Salesforce implementations with custom objects, automations, and integrations may need 1-2 weeks for full transition planning.

Will my Salesforce customisations transfer?

Standard data (contacts, accounts, opportunities) transfers via CSV. Custom objects, Apex code, Flow automations, and custom integrations will need to be rebuilt using XIntelliSync's features. Not all Salesforce customisations have a direct equivalent — assess before migrating.

What does XIntelliSync add beyond Salesforce CRM?

Accounting, invoicing, bank reconciliation, BAS preparation, payroll preparation with STP Phase 2, superannuation at 12% SGC, inventory management, and 50-150+ AI agents — one subscription from $97/month with no per-seat pricing.

Stop reading about it.

150+ AI agents. One platform. First month 50% off. Set up in under 10 minutes.

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